Warranty

Purchasing online from us is extremely safe. Our web site uses 128-bit encryption to protect any information you enter online. 128-bit encryption is among the most powerful encryption standards available.

Please, if by chance you discover any defects, contact us immediately on info@idemo.com.au or call us 07 5499 6888 to help us arrange a suitable replacement for you. We will replace any faulty products on receipt of the item(s). Unfortunately we will not deliver to a Post Office box or any address deemed suspicious. We ship all our goods using Australian Post or International Express for overseas deliveries.

Should you feel that your goods do not arrive in good condition, please feel free to contact us using our contact form. Please Note: We are not responsible for loss or damage to goods or any goods delivered to an incorrect address, so please take care in filling out your address. Thank you.